Abstract

This white paper provides a comprehensive assessment of the preparedness of enterprise IT organizations for the deployment of VoIP. The report, based upon exhaustive interviews with more than 50 enterprise IT architects, assesses a number of factors that contribute to the deployment of VoIP in enterprise IT organizations: purchase authority, deployment strategies, QoS considerations, voice-quality issues, security concerns, IP phone options, barriers to VoIP deployment and much, much more. This fee-based report paints an accurate picture of the technology preferences for VoIP at major institutions and identifies the top suppliers that users plan to rely upon for VoIP infrastructure gear.